bashton Business Focused Open Source

VOIP Telephony

The buzzword in telephony circles has for some time been 'convergence', where computing and telephony resources become one and the same.

With the Asterisk Open Source PBX software, this convergence has become a reality, with telephony becoming another service to run on commodity x86 servers, in much the same way as one would handle a mail or web server.

At Bashton, we have been using Asterisk internally since our company was created, and we have been providing commercial support for it since early 2005. Asterisk is a classic example of Open Source software revolutionising a market, with features that previously would have required hardware valued at tens or even hundreds of thousands of pounds deliverable in a much more efficient and cost-effective manner.

Key Support Features

Bashton can provide the following support for Asterisk:

  • Asterisk installation support and maintenance
  • Asterisk high availability clustering
  • Asterisk development, including native applications and AGI scripting
  • Bespoke Asterisk integration with pre-existing products, for example telephony/CRM integration

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