Linux Support Contracts
Does your business rely on one or more Linux servers? What would you do if there was a failure on one of these servers? Without a support agreement in place, you have no guaranteed level of support - how long could your business continue without a server whilst you await a response from a third party?
A support contract from Bashton can provide a solid support path for you and your team. With an agreement in place, you can benefit from:
- Direct access to knowledgeable Linux professionals
- Guaranteed response times
- Business hours (9am-5pm) or 24/7 support as required
- Automated external monitoring with email and text-message alerting
- Security notifications and updates
All support is carried out in-house by our full-time employees. You will be assigned a primary and secondary technical contact for your company, so not only will you know the person you're dealing with, they will know you and your network.
If you'd like to work safe in the knowledge that we're there to help out when you have server problems, give us a call on 0161-424-9600, or fill out the form on the contact page and we'll call you back.
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